Microsoft Incorrect Support Warning: Alleged Microsoft technical support personnel are trying to gain access to your PC by phone or through fake PC alerts. What mesh is behind it and how you can protect yourself.
The essentials in brief:
- Microsoft claims that it does not make unsolicited phone calls to repair damaged devices. Even on official support inquiries, assistance is provided almost exclusively by email.
- If you have already spoken to a wrong Microsoft employee, disconnect your PC from the network and change your passwords.